Senior Patient Services Coordinator - Oncology Clinic

US Oncology Inc.; Texas; On-site; USD 21,000 - 30,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology in Cypress, TX. This full-time role supports the Oncology Department at 21216 Northwest Freeway #140, with travel to Tomball and Willowbrook as needed.

Typical schedule is Mon–Fri, 8:30a–5:00p; level determined by experience. Responsibilities include greeting patients, registering and scheduling, handling calls, collecting co-pays, and maintaining patient data while upholding privacy rules and compliance

Qualifications

• High school diploma or equivalent.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions; routes to appropriate personnel and takes thorough messages.

Skills

Front desk experience

MS Office proficiency

Education

High school diploma or equivalent

Tools

Scheduling software

Insurance forms processing

Job description

The US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology in Cypress, TX. This full-time role supports the Oncology Department at 21216 Northwest Freeway #140, with travel to Tomball and Willowbrook as needed.

Typical schedule is Mon–Fri, 8:30a–5:00p; level determined by experience. Responsibilities include greeting patients, registering and scheduling, handling calls, collecting co-pays, and maintaining patient data while upholding privacy rules and compliance