Oncology Patient Services Specialist

Texas Oncology; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Texas Oncology is seeking a Patient Services Coordinator to support the Urology Department at 7777 Forest Lane C-724, Dallas, TX, with occasional travel to McKinney, Plano and Dallas Presby clinics. Typical work week is Monday through Friday, 8:00 a.m.

to 5:00 p.m., with positions available at Level 1, 2, or Sr based on experience. The role greets patients, schedules appointments, collects demographics and insurance data, handles co-pays, answers routine questions, and provides administrative

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• 18 months front medical office receptionist experience with insurance forms and scheduling software required.
• 5 years front medical office receptionist experience with insurance forms and scheduling software required.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects, proofs for completeness, and files patient forms.
• Updates demographics and insurance information in the system.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.
• Pages clinic personnel as appropriate and communicates messages promptly.
• Checks patients out after examination and schedules returning appointments.

Skills

Receptionist experience

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Completion of required e-learning courses within 90 days

Tools

Scheduling software

Job description

Texas Oncology is seeking a Patient Services Coordinator to support the Urology Department at 7777 Forest Lane C-724, Dallas, TX, with occasional travel to McKinney, Plano and Dallas Presby clinics. Typical work week is Monday through Friday, 8:00 a.m.

to 5:00 p.m., with positions available at Level 1, 2, or Sr based on experience. The role greets patients, schedules appointments, collects demographics and insurance data, handles co-pays, answers routine questions, and provides administrative