Patient Services Coordinator — Oncology Clinic

Texas Oncology

Houston (TX)

On-site

USD 36,000 - 54,000

Full time

5 days ago

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Job summary

Texas Oncology seeks a Patient Services Coordinator to join the team at the 925 Gessner #559 clinic in Houston. This full-time role supports the Texas Breast Oncology Surgeon, with hours 8:00am to 4:30pm, Monday–Friday.

Levels 1, 2, or Sr depend on experience, and duties include greeting patients, scheduling, processing forms, and maintaining a smooth front-desk operation. The position emphasizes confidentiality and HIPAA compliance, with responsibilities expanding to coordinating appointments

Qualifications

High school diploma or equivalent required.
Some receptionist or office experience preferred.
Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

Greets patients and visitors to the clinic promptly and professionally.
Registers and schedules appointments efficiently.
Answers, screens, and directs incoming calls; relays messages between patients and clinical staff.
Checks in patients and informs staff of arrival, and provides appointment details.
Schedules returning appointments according to physician/office guidelines and provides directions and instructions.
Maintains lobby area and office supplies in a neat, orderly manner.
Adheres to confidentiality, state, federal, and HIPAA laws and guidelines.