Senior Patient Coordinator & Front Desk Lead

Mount Sinai Morningside; New York (NY); On-site; USD 24,000 - 39,000; Full time

Job summary

Mount Sinai Health System in New York is seeking a Patient Coordinator II at Mount Sinai Morningside. The role initiates first contact with patients, confirms demographics and verifies insurance to ensure coverage, and supports front desk operations.

The incumbent will mentor staff, coordinate with supervisors, verify insurance prior to visits, communicate with relevant teams, and help manage patient flow and PHI handling in HIPAA-compliant ways.

Qualifications

• High School Diploma or equivalent required.
• 3 years secretarial/directly related experience in a medical practice environment.

Responsibilities

• Greet patients in person or by phone and update insurance/demographics in the PM system.
• Mentor less experienced staff and discuss issues with the Supervisor.
• Verify insurance prior to or at arrival for visits.
• Coordinate patient flow and ensure medical records are available for physician.
• Process HIPAA paperwork and handle PHI per regulations.

Skills

Administrative experience

Patient coordination

Education

High School Diploma

Job description

Mount Sinai Health System in New York is seeking a Patient Coordinator II at Mount Sinai Morningside. The role initiates first contact with patients, confirms demographics and verifies insurance to ensure coverage, and supports front desk operations.

The incumbent will mentor staff, coordinate with supervisors, verify insurance prior to visits, communicate with relevant teams, and help manage patient flow and PHI handling in HIPAA-compliant ways.