Senior Patient Care & Scheduling Specialist

Weill Cornell Medicine; New York (NY); Vor Ort; USD 40.000 - 54.000; Vollzeit

Zusammenfassung

Weill Cornell Medicine in New York City seeks an organized administrative assistant to support patient care coordination in a clinical practice. Under direct supervision, you will handle front-desk tasks, scheduling, and billing-related activities to ensure smooth patient flow.

The role requires about 2 years of healthcare front desk experience, proficiency with scheduling systems (EPIC preferred), and strong customer service skills in a fast-paced environment.

Qualifikationen

• High School diploma required.
• Approximately 2+ years of healthcare front desk experience.
• Experience with patient registration, eligibility verification, and scheduling.

Aufgaben

• Handle front-end revenue cycle tasks including check-in/check-out and payment collection as applicable.
• Register new patients and verify eligibility to ensure smooth appointments.
• Verify insurance eligibility and assist with pre-authorizations when needed.
• Schedule, confirm, reschedule, and cancel patient appointments; monitor waitlists.
• Distribute educational brochures and educate patients about the patient portal.
• Manage patient chart processes and ensure proper scanning of records.
• Assist in training new staff on standard operating procedures for patient care and billing.
• Identify opportunities to improve front desk operations and office flow.
• Coordinate follow-up care including lab tests and prescription requests.
• Support general administrative duties and maintain waiting areas.

Kenntnisse

EPIC scheduling

Customer service

Medical office workflows

Billing basics

Ausbildung

High School Diploma

Tools

EPIC-Care

EMR systems

Jobbeschreibung

Weill Cornell Medicine in New York City seeks an organized administrative assistant to support patient care coordination in a clinical practice. Under direct supervision, you will handle front-desk tasks, scheduling, and billing-related activities to ensure smooth patient flow.

The role requires about 2 years of healthcare front desk experience, proficiency with scheduling systems (EPIC preferred), and strong customer service skills in a fast-paced environment.