Patient Access & Scheduling Coordinator

Weill Cornell Medicine; New York (NY); Vor Ort; USD 38.000 - 40.000; Vollzeit

Zusammenfassung

Weill Cornell Medicine in New York City seeks a Patient Access Coordinator to streamline intake and triage calls, schedule visits, and coordinate with physicians and insurance providers. You will guide patients to the right clinicians, confirm appointments, and ensure required pre-visit documentation is collected.

The role emphasizes clear communication, accurate data entry, and adherence to scheduling protocols.

Qualifikationen

• Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise people skills.
• Must demonstrate a high level of proficiency in speaking, reading, writing, and comprehending English.

Aufgaben

• Fields telephone inquiries from patients and referring physician offices, helps patients select the right physician and advises on insurance, payment and visit concerns.
• Responsible for making, confirming and cancelling appointments for both new and existing patients.
• Manages patient expectations for all scheduled appointments and provides information regarding their visit.
• Verifies insurance coverage prior to the patient's appointment and scans related documentation into EMR.
• Documents patient interactions and notes within the practice management system and maintains scheduling scripts.
• Obtains and updates patient demographic and insurance information in the billing system.

Kenntnisse

Interpersonal skills

English proficiency

Ausbildung

High School Diploma

Jobbeschreibung

Weill Cornell Medicine in New York City seeks a Patient Access Coordinator to streamline intake and triage calls, schedule visits, and coordinate with physicians and insurance providers. You will guide patients to the right clinicians, confirm appointments, and ensure required pre-visit documentation is collected.

The role emphasizes clear communication, accurate data entry, and adherence to scheduling protocols.