Senior Patient Care Navigator & Team Lead

Jobtome; Ramah (CO); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Colorado Springs seeks a Senior Patient Care Coordinator to support the care team, ensure efficient check-in/out, verify insurance, collect payments and maintain accurate records in a fast-paced healthcare setting.

The role emphasizes service excellence, Lean processes, and collaboration across disciplines to meet financial, clinical and service goals. Hours are Mon–Fri 8am–5pm at 6340 Barnes Rd, CO 80922.

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service or healthcare experience.
• Proficient in MS Word, Excel and Outlook.

Responsibilities

• Greet patients, manage wait times and check-in/out tasks including insurance verification.
• Collect co-payments, co-insurance and deductibles; manage cashier box and deposits.
• Answer phones, schedule appointments and handle follow-up communications.
• Maintain medical records; file, scan and process release requests.
• Collaborate with care team; coordinate with providers to meet goals.

Skills

Customer service

Healthcare experience

MS Word

MS Excel

MS Outlook

Education

High School Diploma or GED

Tools

EMR software

Job description

UnitedHealth Group in Colorado Springs seeks a Senior Patient Care Coordinator to support the care team, ensure efficient check-in/out, verify insurance, collect payments and maintain accurate records in a fast-paced healthcare setting.

The role emphasizes service excellence, Lean processes, and collaboration across disciplines to meet financial, clinical and service goals. Hours are Mon–Fri 8am–5pm at 6340 Barnes Rd, CO 80922.