Senior Patient Care Concierge & On-Call Scheduling Lead

Optum; Nellis Air Force Base Census-Designated Place (NV); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

Job summary

UnitedHealth Group seeks a Senior Patient Care Coordinator in Las Vegas, NV. You will greet and register patients, collect copays, schedule appointments, and support clinical staff to ensure smooth patient flow in a fast-paced clinic.

The role requires a High School Diploma/GED and 3+ years of customer service; healthcare scheduling and EHR experience are preferred. On-site schedule includes 4 ten-hour shifts, with evenings, weekends, and holidays.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience.
• Proficiency with Microsoft Office applications.

Responsibilities

• Greet and register patients with prompt, friendly service.
• Check in patients, collect copays, and ensure accurate demographics.
• Schedule appointments and manage clinic flow with clinical staff.
• Handle calls, route messages, and maintain PCI compliance.
• Assist in onboarding and training of new staff and travel for audits.

Skills

Customer service

Scheduling

Communication

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Office

Electronic Health Records (EHR) software

Job description

UnitedHealth Group seeks a Senior Patient Care Coordinator in Las Vegas, NV. You will greet and register patients, collect copays, schedule appointments, and support clinical staff to ensure smooth patient flow in a fast-paced clinic.

The role requires a High School Diploma/GED and 3+ years of customer service; healthcare scheduling and EHR experience are preferred. On-site schedule includes 4 ten-hour shifts, with evenings, weekends, and holidays.