Senior Patient Access & Training Lead

10100 Children's Hospital; Washington (District of Columbia); On-site; USD 30,000 - 60,000; Full time

Job summary

Children's National Hospital in Washington, DC is seeking a Senior Patient Access Representative to support patient services and registration. You will assist in daily department operations, provide training, and ensure accurate demographic and insurance information collection.

The role may involve complex scheduling, bedside registration, and interdepartmental coordination. The position emphasizes courteous interaction with parents, patients, physicians, and staff, with opportunities to mentor

Qualifications

• High School Diploma or GED is required.
• Minimum 3 years of related experience.
• Broad knowledge in administrative processes; computer proficiency; Word & Excel preferred.

Responsibilities

• Schedule routine and complex exams using the department system.
• Register patients at bedside and by phone or in person.
• Collect demographic and insurance information.
• Assist with insurance verifications and referrals.
• Provide courteous service to patients, families, and staff.

Skills

Admin processes

Customer service

MS Office

Education

High School Diploma or GED

Job description

Children's National Hospital in Washington, DC is seeking a Senior Patient Access Representative to support patient services and registration. You will assist in daily department operations, provide training, and ensure accurate demographic and insurance information collection.

The role may involve complex scheduling, bedside registration, and interdepartmental coordination. The position emphasizes courteous interaction with parents, patients, physicians, and staff, with opportunities to mentor