Senior Patient Access & Registration Mentor

10100 Children's Hospital; United States; On-site; USD 29,000 - 58,000; Full time

Job summary

Children’s National Hospital in the United States seeks a Senior Patient Access Representative to deliver patient services and registration support. You will verify demographics, assist with scheduling, and handle insurance checks while aiding training and staff development.

You will interact with families, physicians, and staff under supervision, ensuring accurate patient records and compliant processes. A high school diploma and 3 years of related experience are required.

Qualifications

• Minimum education is a high school diploma or GED.
• Three years of related hospital registration experience.
• Broad knowledge of administrative processes and customer service.

Responsibilities

• Schedule routine and complex exams using the department system.
• Complete bedside and in-person registrations with accurate data.
• Verify demographics and insurance information for accuracy.
• Collect co-pays and payments, assist with billing targets.
• Mentor staff and contribute to training programs.
• Assist with compliance and QA activities.

Skills

Administrative processes

Customer service

Microsoft Word

Microsoft Excel

Typing 35 wpm

Education

High School Diploma or GED

Tools

Scheduling systems

Patient registration systems

Job description

Children’s National Hospital in the United States seeks a Senior Patient Access Representative to deliver patient services and registration support. You will verify demographics, assist with scheduling, and handle insurance checks while aiding training and staff development.

You will interact with families, physicians, and staff under supervision, ensuring accurate patient records and compliant processes. A high school diploma and 3 years of related experience are required.