Senior Patient Access & Registration Lead

Children's National Medical Center; Washington (District of Columbia); Sur place; USD 30 000 - 60 000; Plein temps

Résumé du poste

Children's National Medical Center in Washington, DC seeks a Senior Patient Access Rep to support patient services and registration across departments, ensuring accurate demographics, insurance data, and scheduling while delivering courteous, compliant service.

The role includes mentoring staff, training programs, and coordinating with radiology, ED, and inpatient areas as needed, with emphasis on accuracy, timely communications, and adherence to insurance requirements.

Qualifications

• High School Diploma or GED required.
• 3 years related experience required.
• Typing minimum 35 words per minute.
• Proficient with Microsoft Office (Word & Excel) preferred.

Responsabilités

• Ensure scheduling accuracy for department using applicable systems.
• Complete bedside/in-person registration professionally and courteously.
• Collect and verify demographic and insurance information.
• Update scheduling systems for cancellations/no-shows and reschedules.
• Greet patients/parents courteously and obtain required consents.
• Collect co-payments and assist with department collection targets.
• Respond to patient portal work lists and support staff as needed.
• Verify insurance eligibility and address authorization issues timely.

Connaissances

Administrative processes

Customer service

Typing 35 wpm

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Children's National Medical Center in Washington, DC seeks a Senior Patient Access Rep to support patient services and registration across departments, ensuring accurate demographics, insurance data, and scheduling while delivering courteous, compliant service.

The role includes mentoring staff, training programs, and coordinating with radiology, ED, and inpatient areas as needed, with emphasis on accuracy, timely communications, and adherence to insurance requirements.