Senior Access Specialist: Registration & Scheduling

UCLA Health and David Geffen School of Medicine; Charlottesville (VA); Hybrid; USD 27,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Hybrid work after 6 months

Comprehensive benefits

Job summary

UVA Health is seeking an Access Associate Senior to ensure seamless patient entry across a large academic medical system. The role supports patient intake, registration, scheduling, and financial clearance in a dynamic environment.

Numerous duties include high-accuracy registration, provider scheduling, and guiding patients through next steps. The role emphasizes patient-centered service and cross-functional collaboration, with hybrid work options after 6 months.

Qualifications

• Education: High School Graduate or Equivalent required. Associates degree preferred.
• Experience: 2 years relevant experience required.
• Licensure: None required.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services.
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing both patient care and compliance standards.

Education

High School Diploma / Equivalent

Associates degree preferred

Job description

UVA Health is seeking an Access Associate Senior to ensure seamless patient entry across a large academic medical system. The role supports patient intake, registration, scheduling, and financial clearance in a dynamic environment.

Numerous duties include high-accuracy registration, provider scheduling, and guiding patients through next steps. The role emphasizes patient-centered service and cross-functional collaboration, with hybrid work options after 6 months.