Senior Patient Access Specialist

UCI Health; Irvine (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Sick and vacation time

Retirement savings plans

Discounts and perks

Job summary

UCI Health in California is seeking a dedicated customer service representative to handle calls from patients seeking medical services at UC Irvine Medical Center. You will provide high quality service and support, and serve as a preceptor for new staff.

The role requires excellent English communication, knowledge of medical terminology, and comfort with data entry and basic office technology. A caring, professional demeanor and ability to work in a fast-paced healthcare environment are

Qualifications

• Experience in call center and healthcare settings.
• Excellent written and verbal communication in English.
• Knowledge of medical terminology.
• Knowledge of insurance programs and/or government programs.
• Experience using standard office equipment and data entry.
• Ability to work at an appropriate pace and build cross-team relationships.

Skills

Customer service

Call center experience

English communication

Medical terminology

Insurance knowledge

Data entry

Team collaboration

Tools

Registration software

Job description

UCI Health in California is seeking a dedicated customer service representative to handle calls from patients seeking medical services at UC Irvine Medical Center. You will provide high quality service and support, and serve as a preceptor for new staff.

The role requires excellent English communication, knowledge of medical terminology, and comfort with data entry and basic office technology. A caring, professional demeanor and ability to work in a fast-paced healthcare environment are