Patient Access & Registration Specialist

UC Irvine; California (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

UCI Health in California seeks an Office Services Clerk to be the first point of contact in ambulatory clinics. You will handle clerical and reception duties, enter patient data, and verify insurance coverage. You will also schedule, confirm, and cancel patient appointments to ensure smooth clinic operations.

The role requires strong customer service, data entry accuracy, and the ability to work evenings, weekends, and holidays as needed. Excellent English communication is essential.

Qualifications

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Must be able to work weekends/holidays.
• Demonstrated experience using office equipment such as a printer, copier, fax, scanner.
• Demonstrated experience using multi-line telephone system.
• Demonstrated experience using a computer, including data entry and retrieval.
• Demonstrated effective written and verbal communication skills.
• Ability to work variable shifts including evenings, nights, weekends, and holidays.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.
• Ability to effectively read, write and speak English.

Responsibilities

• First point of contact for patients in the ambulatory clinics.
• Performs general clerical and reception duties.
• Enters patient data to the registration system and verifies insurance and/or third party coverage.
• Schedules, confirms, and cancels patient appointments.

Skills

Customer service

Data entry

Verbal communication

Written communication

Phone etiquette

Weekend availability

Medical terminology

English literacy

Tools

TDS

Signature

IDX

Job description

UCI Health in California seeks an Office Services Clerk to be the first point of contact in ambulatory clinics. You will handle clerical and reception duties, enter patient data, and verify insurance coverage. You will also schedule, confirm, and cancel patient appointments to ensure smooth clinic operations.

The role requires strong customer service, data entry accuracy, and the ability to work evenings, weekends, and holidays as needed. Excellent English communication is essential.