Senior Patient Access & Scheduling Specialist

Commonwealth of VA Careers; Stuarts Draft (VA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

The University of Virginia is seeking a patient-focused service representative to coordinate scheduling for patients, families, and referring providers. The role manages complex scheduling, handling registrations, payments and ensuring the right provider at the right time with proper records.

Strong communication and EMR familiarity are required. Responsibilities include in-basket communications, scheduling changes, and ensuring privacy and accuracy in documentation, with a focus on a superior

Qualifications

• High school diploma or GED required; associates degree preferred.
• Experience in patient scheduling and registration is expected.
• Strong communication and customer-service skills are essential.

Responsibilities

• Answers phones, schedules and confirms appointments.
• Registers patients and collects payments; issues receipts.
• Loads and verifies demographic and insurance information for appointments.
• Maintains accurate appointment and procedure schedules; follows timelines.

Skills

Customer service

Scheduling

Registration

Communication

EMR familiarity

Education

High School Diploma or GED

Associates degree preferred

Tools

EMR systems

Job description

The University of Virginia is seeking a patient-focused service representative to coordinate scheduling for patients, families, and referring providers. The role manages complex scheduling, handling registrations, payments and ensuring the right provider at the right time with proper records.

Strong communication and EMR familiarity are required. Responsibilities include in-basket communications, scheduling changes, and ensuring privacy and accuracy in documentation, with a focus on a superior