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The University of Virginia is hiring a patient access associate to answer patient and referring provider calls, schedule appointments, and register patients to ensure an optimal visit experience. Responsibilities include guiding patients and families in person or by phone, and using tools to support the clinical and revenue cycle teams while maintaining privacy and professional communication.
This role emphasizes high-quality customer service, adherence to SOPs, and collaboration with management
The University of Virginia is hiring a patient access associate to answer patient and referring provider calls, schedule appointments, and register patients to ensure an optimal visit experience. Responsibilities include guiding patients and families in person or by phone, and using tools to support the clinical and revenue cycle teams while maintaining privacy and professional communication.
This role emphasizes high-quality customer service, adherence to SOPs, and collaboration with management