Senior Patient Access & Registration Specialist

CommonSpirit Health; London (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

CommonSpirit Health: Senior Patient Access Representative at Saint Joseph London handles patient registration and admitting across ED, main registration, and payer notification workflows. The role requires proficient insurance verification, benefits review, and clear communication of patient financial responsibility across diverse payers and workflows.

You will flex across access points during high-volume periods, support staff with workflow guidance, and ensure timely completion of patient

Qualifications

• Experience in patient access, healthcare registration, or related administrative role.
• Proficient in insurance verification and benefits review workflows.
• Strong communication with patients, families, and internal departments.
• Ability to handle multiple registration scenarios and escalate as needed.

Responsibilities

• Perform patient registration and admitting across hospital access areas.
• Handle complex registrations including insurance verification and benefits review.
• Communicate patient financial responsibility and collect payments when appropriate.
• Flex across access points to support high-volume or high-acuity periods.
• Serve as resource for staff guidance on workflows and systems.

Skills

Patient access

Insurance verification

Communication skills

Healthcare administration

Education

High School Diploma or GED

Job description

CommonSpirit Health: Senior Patient Access Representative at Saint Joseph London handles patient registration and admitting across ED, main registration, and payer notification workflows. The role requires proficient insurance verification, benefits review, and clear communication of patient financial responsibility across diverse payers and workflows.

You will flex across access points during high-volume periods, support staff with workflow guidance, and ensure timely completion of patient