Patient Access & Registration Specialist

CommonSpirit Health; Novato (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Registration Representative. You will ensure a positive patient experience during registration, collect accurate demographics, verify insurance, determine financial liability, and explain hospital policies to families.

Strong customer service and attention to detail are essential for patient satisfaction and proper reimbursement. You will enter demographic and financial data into the ADT system, verify unique medical record numbers, review accounts for

Qualifications

• High School Diploma or GED required.
• Minimum 1 year in hospital Patient Registration or related revenue cycle roles.
• Experience requesting and processing financial payments.
• Thorough understanding of insurance policies and procedures.
• Working knowledge of medical terminology.
• Able to perform basic mathematics for payments.
• Intermediate to advanced computer skills.

Responsibilities

• Identify patients and collect accurate demographics during registration.
• Verify insurance and determine/collect financial liability.
• Explain hospital policies and patient rights to families.
• Enter demographic information into the ADT system accurately and timely.
• Identify patients to avoid duplicate medical record numbers.
• Review accounts for accuracy and required documentation.
• Meet CMS billing requirements and document completion for compliance.

Skills

Customer service

Attention to detail

Communication

Basic math

Education

High School Diploma/GED

Tools

ADT system

Job description

CommonSpirit Health is seeking a Patient Registration Representative. You will ensure a positive patient experience during registration, collect accurate demographics, verify insurance, determine financial liability, and explain hospital policies to families.

Strong customer service and attention to detail are essential for patient satisfaction and proper reimbursement. You will enter demographic and financial data into the ADT system, verify unique medical record numbers, review accounts for