Senior Patient Access & Registration Specialist

University of Virginia; Charlottesville (VA); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Disability insurance

Retirement savings

HSA/FSA

Job summary

University of Virginia Health is seeking an Access Associate Senior to ensure seamless entry into care across a high-performing academic medical system. You will support patient intake, registration, scheduling, and financial clearance while prioritizing accuracy and compassionate service.

The role requires a minimum of 2+ years in a related area, strong communication, and the ability to adapt in a fast-paced environment.

Qualifications

• 2+ years of directly relevant experience required.
• Experience in a healthcare/academic medical setting is a plus.
• Ability to learn and adapt in a fast-paced environment.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with high accuracy.
• Coordinate and manage appointment scheduling across multiple services.
• Communicate with patients and families, giving clear guidance on processes and next steps.
• Collaborate with clinical teams to resolve scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while upholding compliance.

Skills

Patient registration

Insurance verification

Appointment scheduling

Communication with patients

Demographic updates

Compliance awareness

Education

High School Diploma or GED

Job description

University of Virginia Health is seeking an Access Associate Senior to ensure seamless entry into care across a high-performing academic medical system. You will support patient intake, registration, scheduling, and financial clearance while prioritizing accuracy and compassionate service.

The role requires a minimum of 2+ years in a related area, strong communication, and the ability to adapt in a fast-paced environment.