Compassionate Patient Access Specialist

Children's National Medical Center; Washington (District of Columbia); Presencial; USD 29 000 - 58 000; Tempo integral

Resumo da oferta

Children’s National Medical Center is seeking a Patient Access Representative to provide courteous patient services and administrative support in ancillary operations. The role involves collecting demographic and insurance information, registering patients, and guiding families through scheduling and check-in processes.

The position requires a high school diploma or GED, 2 years of related experience, and strong computer skills including Word and Excel.

Qualificações

• High School Diploma or GED (Required).
• 2 years related experience (Required).
• Broad knowledge in administrative processes; strong customer service skills.
• Computer knowledge necessary.
• Microsoft Word & Excel experience preferred.
• Complete Patient Access training curriculum and pass all competency assessments.
• Typing minimum of 35 words per minute is required.

Responsabilidades

• Demonstrate accuracy of scheduling patients using the applicable scheduling system for the department.
• Verify charge codes match diagnoses and enter information into billing/registration system.
• Complete on-line registration with parent/guardian in a professional manner.
• Collect demographic and insurance information; update systems accordingly.
• Reschedule appointments and assist with follow-up scheduling at checkout.
• Greet patients and parents courteously; register in the correct system.
• Obtain required consents and insurance documents; ensure forms are filed correctly.

Conhecimentos

Customer service

Administrative processes

Typing 35 wpm

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Word

Microsoft Excel

Cerner

McKesson RID

Descrição da oferta de emprego

Children’s National Medical Center is seeking a Patient Access Representative to provide courteous patient services and administrative support in ancillary operations. The role involves collecting demographic and insurance information, registering patients, and guiding families through scheduling and check-in processes.

The position requires a high school diploma or GED, 2 years of related experience, and strong computer skills including Word and Excel.