Patient Access & Registration Specialist - Evening Shift

Nationwide Children's Hospital Inc; North Carolina; On-site; USD 22,000 - 30,000; Full time

Job summary

Nationwide Children’s Hospital is seeking a Patient Access Representative to greet and register patients, manage appointment scheduling, and handle telephone inquiries. The role includes collecting demographic and insurance information and guiding patients through pre-certification requirements.

The position requires a High School Diploma or equivalent, CPR certification, and typically offers health care experience preference. Strong customer service and administrative skills are essential.

Qualifications

• One year of health care experience, preferred.
• High School Diploma or equivalent, required.
• CPR certification (based on position and as determined by manager).
• Demonstrated computer skills required with the ability to navigate most current technology systems.
• Strong administrative skills.
• Excellent customer service and organizational skills.

Responsibilities

• Greet and register patients and families in registration areas.
• Answer telephone calls and schedule appointments.
• Pull and file medical charts when indicated.
• Ensure accurate demographic and insurance information is collected.
• Communicate insurance requirements and preregistration needs to customers.

Skills

Customer service

Administrative skills

Computer skills

Education

High School Diploma or equivalent

Associate's Degree preferred

Tools

MS Office

Job description

Nationwide Children’s Hospital is seeking a Patient Access Representative to greet and register patients, manage appointment scheduling, and handle telephone inquiries. The role includes collecting demographic and insurance information and guiding patients through pre-certification requirements.

The position requires a High School Diploma or equivalent, CPR certification, and typically offers health care experience preference. Strong customer service and administrative skills are essential.