Senior Patient Access Lead: Training & On-Call

Ensemble Health Partners; Saint Paul (MN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Sign-On Bonus

Bonus incentives

Tuition reimbursement

Comprehensive benefits

Paid certifications

Career advancement

Job summary

Ensemble Health Partners is seeking a Senior Patient Access Specialist to join our Minnesota-based team. You will perform admitting duties, verify insurance, collect information, and support patient access operations with a focus on accuracy and compassionate service.

You will train staff, help schedule coverage, handle on-call needs, and assist with POS collections while ensuring compliance and high-quality customer experiences across the revenue cycle.

Qualifications

• Experience in revenue cycle and patient access workflows.
• Familiarity with eligibility verification and insurance processes.
• Strong communication and accuracy in data entry required.

Responsibilities

• Handle patient admissions, assign MRNs, and verify insurance details.
• Schedule, train staff, and provide after-hours on-call support.
• Collect POS payments and ensure compliance with regulatory standards.
• Explain consent forms and patient education materials where needed.
• Audit accounts and assist leadership with reporting.

Skills

Customer service

Education

Associate degree or Equivalent Experience

Tools

ABN software

Job description

Ensemble Health Partners is seeking a Senior Patient Access Specialist to join our Minnesota-based team. You will perform admitting duties, verify insurance, collect information, and support patient access operations with a focus on accuracy and compassionate service.

You will train staff, help schedule coverage, handle on-call needs, and assist with POS collections while ensuring compliance and high-quality customer experiences across the revenue cycle.