Senior Patient Access Lead — Onsite & Training

Ensemble Health Partners; Florida; On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Senior Patient Access Specialist to perform admissions-related duties for all patients at the Jupiter, FL site. The role emphasizes accuracy in MRN assignment, insurance checks, and positive patient interactions, within our revenue cycle framework.

You will train new hires, help schedule staff, and support after-hours on-call coverage while upholding regulatory compliance and Ensemble policies.

Qualifications

• 1 to 3 years in a similar position.
• Associate degree or equivalent experience.
• Experience with patient access processes and revenue cycle responsibilities.
• Knowledge of ABN software and insurance verification.
• Ability to provide excellent customer service with compassion.

Responsibilities

• Assign MRNs and complete insurance checks with accuracy.
• Review eligibility responses in verification systems for POS and billing.
• Develop training materials for new hires and ongoing education.
• Schedule staff within the patient access department and manage on-call shifts.
• Support point-of-service collections and maintain high customer service standards.

Skills

Patient Access

Customer service

Communication

Training

Education

Associate degree

Tools

ABN software

POS system

Insurance verification system

Overlay tool

Job description

Ensemble Health Partners is seeking a Senior Patient Access Specialist to perform admissions-related duties for all patients at the Jupiter, FL site. The role emphasizes accuracy in MRN assignment, insurance checks, and positive patient interactions, within our revenue cycle framework.

You will train new hires, help schedule staff, and support after-hours on-call coverage while upholding regulatory compliance and Ensemble policies.