Senior Patient Access Lead

Ensemble Health Partners; Kingsport (TN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners seeks a Senior Patient Access Specialist to manage admitting duties, verify insurance, and collect POS payments. You will help train staff, schedule workloads, and support after-hours coverage while upholding regulatory standards and Ensemble policies.

The role requires 1–3 years in a similar position and an associates degree or equivalent experience. Strong customer service and knowledge of revenue cycle processes are essential.

Qualifications

• 1 to 3 years experience in a similar role.
• Associate degree or Equivalent Experience.
• Understanding of Revenue Cycle including admission, billing, payments, and denials.

Responsibilities

• Perform admitting duties for all patients with accuracy and compassion.
• Develop training materials and programs for new hires in the department.
• Develop staff schedules within the patient access department.
• Provide after-hours on-call support and guidance.
• Ensure accurate account audits and POS collections to support clean claims.

Skills

Patient access

Customer service

Training materials

Education

Associate degree or equivalent experience

Tools

ABN software

Overlay tool

POS systems

Job description

Ensemble Health Partners seeks a Senior Patient Access Specialist to manage admitting duties, verify insurance, and collect POS payments. You will help train staff, schedule workloads, and support after-hours coverage while upholding regulatory standards and Ensemble policies.

The role requires 1–3 years in a similar position and an associates degree or equivalent experience. Strong customer service and knowledge of revenue cycle processes are essential.