Senior Patient Access Specialist & Training Lead

ensemblehp; Greenville (SC); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Senior Patient Access Specialist to join our Patient Access team. The role involves patient data verification, insurance checks, and ensuring accurate registrations with a focus on high-quality customer service.

The position includes on-call duties, training responsibilities, and collaboration with other departments to support revenue cycle processes. Compensation is hourly with benefits and growth opportunities.

Qualifications

• Experience in Patient Access or healthcare revenue cycle is preferred.
• Strong customer service and communication skills are essential.
• Ability to work on-call and provide after-hours support.
• Familiarity with insurance verification and eligibility processes is a plus.

Responsibilities

• Assign MRNs and perform medical necessity or compliance checks and collect insurance details.
• Audit and report accounts using quality auditing systems.
• Develop training materials and programs for new hires in the department.
• Create staff schedules within the patient access department.
• Provide after-hours support as part of on-call duties.
• Assist with point of service collections and support POS/billing processes.
• Explain and distribute consent forms and patient education documents.

Skills

Customer service

Communication

Attention to detail

Time management

Tools

ABN software

Insurance verification system

Overlay tool

Job description

Ensemble Health Partners is seeking a Senior Patient Access Specialist to join our Patient Access team. The role involves patient data verification, insurance checks, and ensuring accurate registrations with a focus on high-quality customer service.

The position includes on-call duties, training responsibilities, and collaboration with other departments to support revenue cycle processes. Compensation is hourly with benefits and growth opportunities.