Senior Patient Access Lead — Training & On-Call Support

Ensemble Health Partners; Greenville (SC); Híbrido; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus incentives

Tuition reimbursement

Comprehensive benefits

Career advancement

Resumo da oferta

Ensemble Health Partners in Greenville, SC is seeking a Senior Patient Access Specialist to perform admitting duties, manage insurance verification, and support a high-quality patient experience. You will train staff, handle scheduling, and provide after-hours on-call support within the patient access department.

Ideal candidates have 1–3 years of revenue cycle experience, an associate degree or equivalent, and solid knowledge of insurance requirements and medical terminology.

Qualificações

• 1 to 3 years of experience in patient access or revenue cycle roles.
• Associate degree or equivalent experience required.
• Understanding of revenue cycle including admission, billing, payments, and denials.
• Knowledge of health insurance requirements and medical terminology or CPT codes.
• Open to innovation and AI-driven process improvements.

Responsabilidades

• Assign MRNs and collect insurance information, verify eligibility, and process patient data with accuracy.
• Provide excellent customer service and operate the telephone switchboard as needed.
• Develop training materials and programs for new hires within the department.
• Create and manage staff schedules, including on-call coverage for after-hours.
• Assist with point-of-service collections and POS-related documentation.

Conhecimentos

Revenue cycle knowledge

Admission & billing experience

Customer service

ABN software knowledge

Formação académica

Associate degree or equivalent experience

Ferramentas

ABN software

Descrição da oferta de emprego

Ensemble Health Partners in Greenville, SC is seeking a Senior Patient Access Specialist to perform admitting duties, manage insurance verification, and support a high-quality patient experience. You will train staff, handle scheduling, and provide after-hours on-call support within the patient access department.

Ideal candidates have 1–3 years of revenue cycle experience, an associate degree or equivalent, and solid knowledge of insurance requirements and medical terminology.