Senior Partner Technical Advisor - AI & Solutions

ServiceNow; Columbus (OH); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ServiceNow seeks a Partner Technical Advisor to accelerate partner growth through pre-sales technical excellence, business development, and AI-first strategy. You will translate platform capabilities into repeatable offerings, maintain strong executive relationships, and guide partners across inquiry to commercialization.

Your role includes leading strategy, demonstrations, and co-innovation with partners, ensuring measurable outcomes and scalable solutions. Travel up to 50% is expected.

Qualifications

• 5+ years of hands-on ServiceNow experience with strong workflow across ITSM, ITOM, SecOps, CSM, HRSD.
• 8+ years in pre-sales solution consulting, partner strategy, or enterprise technology advisory.
• Proven experience with partners, system integrators, hyperscalers, or alliances.
• Strong executive presence with VP+ stakeholder influence.
• Demonstrated ability to connect business strategy with technology solutions for partner growth.
• Experience shaping or scaling partner practices, offerings, or go-to-market motions.
• Solid understanding of enterprise platforms and workflow-based solutions.
• Working knowledge of AI-enabled use cases, automation patterns, and data-driven workflows.
• Deep familiarity with at least one industry vertical (e.g., Financial Services, Healthcare).
• Experience integrating AI into work processes and decision-making.

Responsibilities

• Serve as the dedicated strategic counterpart for assigned partner organizations from pre-sales through co-innovation.
• Lead joint business planning to align investments and go-to-market priorities across routes to market.
• Drive pre-sales discovery sessions, executive briefings, and solution demonstrations.
• Translate platform and AI capabilities into partner-differentiated, scalable solutions.
• Collaborate with Partner Solution Architects and domain advisors to accelerate solution development.
• Ensure partner offerings progress from concept to scalable commercialization.

Skills

ServiceNow experience

Pre-sales consulting

Partner strategy

Executive presence

AI-enabled workflows

Industry knowledge

AI capabilities

Solution demonstrations

Tools

Now Assist

AI Agents

ServiceNow platform

Job description

ServiceNow seeks a Partner Technical Advisor to accelerate partner growth through pre-sales technical excellence, business development, and AI-first strategy. You will translate platform capabilities into repeatable offerings, maintain strong executive relationships, and guide partners across inquiry to commercialization.

Your role includes leading strategy, demonstrations, and co-innovation with partners, ensuring measurable outcomes and scalable solutions. Travel up to 50% is expected.