AI-First Partner Technology Architect

ServiceNow; Massachusetts; Hybrid; USD 134,000 - 222,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away

Family leave programs

Job summary

ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for Global and Strategic Regional partners. You will drive holistic partner growth through pre-sales technical excellence, business development, solution strategy, and AI-first technology adoption.

You will combine advisory relationships with accountable, scalable offerings that partners can build, scale, and monetize.

Qualifications

• 8+ years in pre-sales solution consulting or partner strategy.
• Experience with partners, SI, hyperscalers, or alliances.
• Strong executive presence with VP+ stakeholders.
• Ability to translate business strategy into technology solutions.

Responsibilities

• Lead pre-sales discovery, executive briefings, and demonstrations.
• Align partner offerings with high-value industry workflows.
• Translate platform and AI capabilities into scalable solutions.
• Coordinate with internal teams for a unified partner experience.
• Provide technical escalation support for key opportunities.

Skills

Pre-sales

Partner strategy

Enterprise advisory

Executive engagement

Solution demonstrations

AI-enabled solutions

Co-innovation

Go-to-market

Architectural validation

Delivery oversight

Tools

ServiceNow platform

AI capabilities (Now Assist)

Job description

ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for Global and Strategic Regional partners. You will drive holistic partner growth through pre-sales technical excellence, business development, solution strategy, and AI-first technology adoption.

You will combine advisory relationships with accountable, scalable offerings that partners can build, scale, and monetize.