Senior OSINT Platform Support Specialist (TS/SCI) On-Site

Base-2 Solutions; Bethesda (MD); Sur place; USD 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Résumé du poste

Base-2 Solutions in Bethesda, MD seeks a TS/SCI-cleared OSINT Platform User Support Specialist 4 to support the POSTMAN workflow for Open Source Intelligence. You will help IC users search for and retrieve data, and provide software familiarization and tradecraft support.

The role emphasizes collaboration with IC partners, development of training materials, and building relationships to promote adoption of new tools.

Qualifications

• Bachelor's degree with 10+ years in OSINT analysis.
• Experience creating user guides and training end users for software platforms.
• Ability to work in a dynamic, fast-paced environment.
• Ability to solve complex problems in support of national security missions.
• Excellent written and verbal communication skills.
• Experience with Intelligence Community and Law Enforcement Agencies.

Responsabilités

• Become a POSTMAN power user to support the discovery of critical intelligence insights.
• Provide POSTMAN software familiarization and discovery tradecraft support to IC users.
• Collaborate with POSTMAN team members, customer staff, and IC users to understand requirements, novel technology applications, and outcome-based approaches.
• Provide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement.
• Build professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate relevant data into finished intelligence products.
• Identify and pursue opportunities to increase user adoption of POSTMAN software and relevant data.
• Create POSTMAN training and familiarization materials to support users.
• Document and communicate user requirements to POSTMAN development teams.
• Collect and analyze metrics to refine user engagements and improve data discovery.

Connaissances

OSINT tradecraft

Written & verbal communication

Problem solving

Self-motivated

Time management

Training end users

Formation

Bachelor's degree

Master's degree

PhD

Outils

Elasticsearch

Kibana

Tableau

ArcGIS

Analyst Notebook

Jira

Confluence

SharePoint

Microsoft Office

Description du poste

Base-2 Solutions in Bethesda, MD seeks a TS/SCI-cleared OSINT Platform User Support Specialist 4 to support the POSTMAN workflow for Open Source Intelligence. You will help IC users search for and retrieve data, and provide software familiarization and tradecraft support.

The role emphasizes collaboration with IC partners, development of training materials, and building relationships to promote adoption of new tools.