OSINT Platform Support Specialist II — TS/SCI

Base-2 Solutions; Bethesda (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

100% company-paid health premiums

Dental premiums paid by company

Vision premiums paid by company

Life insurance up to $200,000

401(k) with company match

Job summary

Base-2 Solutions is seeking a TS/SCI-cleared OSINT Platform User Support Specialist 2 to support the DOMEX Technology Platform mission in Bethesda, MD. The role focuses on maximizing POSTMAN usage and delivering end-user training and documentation for Open Source Intelligence workflows.

The ideal candidate has OSINT experience, a strong communication skillset, and thrives in a fast-paced DoD environment. This on-site position offers comprehensive health, retirement, and work-life benefits.

Qualifications

• Active TS/SCI with ability to obtain a CI Polygraph.
• Experience working with Intelligence Community and Law Enforcement Agencies.
• Experience creating user guides and training end users for software platforms.
• Ability to perform well in a dynamic, fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Become a POSTMAN power user to support the discovery of critical intelligence insights.
• Provide POSTMAN software familiarization and discovery tradecraft support to IC users.
• Collaborate with POSTMAN team members, customer staff, and IC users to understand requirements, novel technology applications, and outcome-based approaches.
• Provide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement.
• Build professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate relevant data into finished intelligence products.
• Identify and pursue opportunities to increase user adoption of POSTMAN software and relevant data.
• Create POSTMAN training and familiarization materials to support users.
• Document and communicate user requirements to POSTMAN development teams.
• Collect and analyze metrics to refine user engagements and improve data discovery.

Skills

POSTMAN knowledge

OSINT experience

Training end users

Technical documentation

Education

Bachelor's degree with 3 years

High School Diploma with 5 years

Associates Degree with 5 years

Masters/PhD with 3 years

Tools

Jira

Confluence

Elasticsearch

Kibana

Tableau

Job description

Base-2 Solutions is seeking a TS/SCI-cleared OSINT Platform User Support Specialist 2 to support the DOMEX Technology Platform mission in Bethesda, MD. The role focuses on maximizing POSTMAN usage and delivering end-user training and documentation for Open Source Intelligence workflows.

The ideal candidate has OSINT experience, a strong communication skillset, and thrives in a fast-paced DoD environment. This on-site position offers comprehensive health, retirement, and work-life benefits.