Senior Orthopedics Practice Coordinator

massgeneralbrigham; Boston (MA); Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical, dental, and vision benefits

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham, in Boston, MA, seeks a Sr. Practice Assistant for the Department of Orthopedics. This hybrid, full-time role supports scheduling, registration, and billing within a busy orthopedic practice and acts as a resource to colleagues.

You will handle complex administrative tasks and collaborate with physicians and clinical staff to ensure smooth operations. The position emphasizes scheduling, patient services, and financial processes with opportunities to grow into a senior

Qualifications

• High school diploma or equivalent required.
• 3-5 years of office experience required.
• Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Strong knowledge of office operations and administrative procedures.
• Ability to manage non-routine phone inquiries and resolve routine issues.
• Excellent written and verbal communication; professional correspondence.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Ability to follow established protocols and work independently while guiding others.

Responsibilities

• Coordinate patient appointments and scheduling records; assist check-in/check-out.
• Perform advanced administrative functions supporting clinical service and practice operations.
• Process patient billing forms and file records in the medical chart.
• Serve as Super User for scheduling, registration, and billing systems; train colleagues.
• Handle surgical scheduling and provider calendar changes as needed.
• Provide guidance to Office and Practice Assistants; support daily activities with supervisor.

Skills

MS Office

Time management

Communication

Phone handling

Multitasking

Procedural compliance

Education

High school diploma

Tools

Outlook

Word

Excel

PowerPoint

Job description

Mass General Brigham, in Boston, MA, seeks a Sr. Practice Assistant for the Department of Orthopedics. This hybrid, full-time role supports scheduling, registration, and billing within a busy orthopedic practice and acts as a resource to colleagues.

You will handle complex administrative tasks and collaborate with physicians and clinical staff to ensure smooth operations. The position emphasizes scheduling, patient services, and financial processes with opportunities to grow into a senior