Senior Orthopedics Practice Lead — Scheduling & Billing

Massachusetts General Hospital; Boston (MA); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham in Boston seeks an experienced Sr. Practice Assistant to support the Department of Orthopedics. You will manage complex scheduling, registration, and billing tasks while guiding other staff to ensure smooth practice operations.

The role emphasizes collaboration with physicians and clinical teams, providing high-level administrative support in a fast-paced environment. Hybrid work arrangement and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent required.
• 3-5 years of office experience required.
• Proficiency with Microsoft Office applications.
• Strong communication and organizational skills.
• Ability to manage non-routine inquiries and multi-task.

Responsibilities

• Coordinate patient appointments and manage scheduling records.
• Provide advanced administrative support for clinical service and practice operations.
• Process patient billing forms and file documentation in the EMR.
• Serve as Super User for scheduling, registration, and billing systems.
• Assist with surgical scheduling and provider schedule changes.
• Guide and support Office and Practice Assistants under supervision.
• Handle patient communications for authorizations, prescriptions, and test results.

Skills

Advanced Microsoft Office (Outlook, W

Education

High school diploma or equivalent

Job description

Mass General Brigham in Boston seeks an experienced Sr. Practice Assistant to support the Department of Orthopedics. You will manage complex scheduling, registration, and billing tasks while guiding other staff to ensure smooth practice operations.

The role emphasizes collaboration with physicians and clinical teams, providing high-level administrative support in a fast-paced environment. Hybrid work arrangement and comprehensive benefits are offered.