Senior Orthopedics Practice Admin (Hybrid) Leader

1200 The General Hospital Corporation; Boston (MA); Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

The General Hospital Corporation Mass General Brigham seeks a Sr. Practice Assistant for the Department of Orthopedics. This advanced administrative role supports scheduling, registration, billing, and daily practice operations with minimal supervision.

You will guide fellow assistants, coordinate patient services, and collaborate with physicians and clinical teams in a hybrid work setting. Requires 3–5 years of office experience and strong MS Office skills. Comprehensive benefits included.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of office experience required.
• Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Strong knowledge of office operations, standards, and administrative procedures.
• Ability to manage non-routine phone inquiries and resolve routine issues.
• Excellent written and verbal communication skills, including professional correspondence.

Responsibilities

• Coordinate patient appointments and scheduling records, assist with check-in/check-out.
• Provide advanced administrative and clerical support for clinical services and operations.
• Process patient billing forms and scan records into the medical system.
• Serve as Super User for scheduling, registration, and billing systems and train colleagues.
• Handle complex tasks such as surgical scheduling and provider schedule changes.

Skills

Communication skills

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The General Hospital Corporation Mass General Brigham seeks a Sr. Practice Assistant for the Department of Orthopedics. This advanced administrative role supports scheduling, registration, billing, and daily practice operations with minimal supervision.

You will guide fellow assistants, coordinate patient services, and collaborate with physicians and clinical teams in a hybrid work setting. Requires 3–5 years of office experience and strong MS Office skills. Comprehensive benefits included.