Senior Orthopedics Practice Lead

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham in Boston is seeking a Senior Practice Assistant in Orthopedics to support scheduling, registration, and billing with a strong focus on operational excellence. This role offers a hybrid work environment and 40 hours per week to help ensure smooth clinic operations.

You will act as a Super User for scheduling and billing systems, coordinate patient services, and guide fellow staff while collaborating with physicians and clinical teams to deliver high-quality orthopedic care.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of office experience.
• Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Strong communication, organization, and ability to handle non-routine inquiries.

Responsibilities

• Coordinate patient appointments and scheduling, maintain scheduling records, respond to inquiries, and support efficient check-in/check-out processes.
• Perform advanced administrative and clerical functions supporting clinical service and practice operations.
• Process patient billing forms, maintain accurate documentation, and scan records into the patient medical record.
• Serve as a Super User for scheduling, registration, and billing systems, providing assistance and training to colleagues.
• Perform complex or specialized functions, including surgical scheduling and provider schedule changes or blocking.

Job description

Mass General Brigham in Boston is seeking a Senior Practice Assistant in Orthopedics to support scheduling, registration, and billing with a strong focus on operational excellence. This role offers a hybrid work environment and 40 hours per week to help ensure smooth clinic operations.

You will act as a Super User for scheduling and billing systems, coordinate patient services, and guide fellow staff while collaborating with physicians and clinical teams to deliver high-quality orthopedic care.