Senior Orthopedic Office Coordinator - Hybrid Care

Johns Hopkins University; United States; Hybrid; USD 26,000 - 48,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Johns Hopkins University seeks a Sr. Medical Office Coordinator to manage day-to-day operations of a multi-faceted orthopedic practice, ensuring smooth office function and strong patient relations.

The role provides administrative support for medical and academic activities, coordinates complex patient visits, EPIC scheduling and insurance questions, and may train new staff. This is a hybrid, full-time position in the District of Columbia with a salary target.

Qualifications

• High school diploma or GED required.
• Three years progressively responsible medical office experience.
• Medical terminology knowledge required.

Responsibilities

• Handle incoming patient requests promptly and resolve issues thoroughly.
• Gather patient information and document interactions in applicable systems.
• Provide scheduling, registration and care coordination support.
• Serve as a resource and assist in training new staff.

Skills

Medical office experience

Customer service

Team coordination

Education

High school diploma or GED

Tools

EPIC

Medical billing systems

Job description

Johns Hopkins University seeks a Sr. Medical Office Coordinator to manage day-to-day operations of a multi-faceted orthopedic practice, ensuring smooth office function and strong patient relations.

The role provides administrative support for medical and academic activities, coordinates complex patient visits, EPIC scheduling and insurance questions, and may train new staff. This is a hybrid, full-time position in the District of Columbia with a salary target.