Orthopaedic Ambulatory Services Lead

Johns Hopkins University; Baltimore (MD); On-site; USD 44,000 - 97,000; Full time

Job summary

Johns Hopkins University is seeking an Ambulatory Services Manager to lead day-to-day clinic operations, ensuring efficient patient access, registration accuracy, and compliant revenue cycle management. The role involves collaborating with physicians, nurses, and staff to optimize patient flow, safety, and the overall patient experience at the Greenspring Station clinic.

Responsibilities include monitoring Epic-based workflows, developing reports, and driving performance improvements while

Qualifications

• Bachelor's Degree required; Master's Degree in related discipline preferred.
• Four years related experience; Previous supervisory experience required.
• Additional education may substitute for required experience per Johns Hopkins equivalency formula.

Responsibilities

• Oversee day-to-day ambulatory clinic operations and patient access processes.
• Monitor and improve scheduling, registration, and revenue cycle workflows.
• Ensure compliance with Joint Commission, CMS, HSCRC, and internal policies.

Skills

Supervisory experience

Budget management

Operations management

Customer service excellence

Education

Bachelor's Degree

Master's Degree (preferred)

Job description

Johns Hopkins University is seeking an Ambulatory Services Manager to lead day-to-day clinic operations, ensuring efficient patient access, registration accuracy, and compliant revenue cycle management. The role involves collaborating with physicians, nurses, and staff to optimize patient flow, safety, and the overall patient experience at the Greenspring Station clinic.

Responsibilities include monitoring Epic-based workflows, developing reports, and driving performance improvements while