Senior Medical Office Coordinator - Plastic Surgery

Johns Hopkins University; Baltimore (MD); On-site; USD 39,000 - 72,000; Full time

Job summary

Johns Hopkins University seeks a Sr. Medical Office Coordinator to manage day-to-day operations of a multi-faceted surgical practice. The role supports surgeons with operating room and clinic time, coordinating patient scheduling, registrations, and insurance processes.

The position requires strong administrative skills, independence, and teamwork across departments. Occasional travel to multiple Johns Hopkins sites may be required, with a Monday–Friday schedule in the School of Medicine campus

Qualifications

• High school diploma or graduation equivalent.
• Three years of progressively responsible medical office experience.
• Additional education may substitute for required experience per JHU policy.
• Two years of college or equivalent work experience (preferred).
• Knowledge of patient registration and scheduling in Epic.
• Experience in the Johns Hopkins system strongly preferred.

Responsibilities

• Coordinate complex procedure scheduling with patients and hospital, including surgery dates.
• Collect insurance information and register surgeries in EPIC.
• Assist physicians with preauthorization and single-case agreement processes.
• Coordinate follow-up visits and information on treatment and testing locations.
• Schedule labs and coordinate with other areas to complete scheduling.
• Liaise with Access Services and Patient Service Coordinators to reschedule clinics.
• Obtain outside medical records and refer patients to appropriate resources.
• Provide responsive, professional care coordination and patient service across sites.
• May travel to multiple work sites.

Skills

Computer skills

Proofreading

Independent worker

Team player

Education

High school diploma or GED

Associate degree or equivalent

Tools

Epic

Job description

Johns Hopkins University seeks a Sr. Medical Office Coordinator to manage day-to-day operations of a multi-faceted surgical practice. The role supports surgeons with operating room and clinic time, coordinating patient scheduling, registrations, and insurance processes.

The position requires strong administrative skills, independence, and teamwork across departments. Occasional travel to multiple Johns Hopkins sites may be required, with a Monday–Friday schedule in the School of Medicine campus