Medical Office Coordinator: Patient Care & Clinic Operations

The Johns Hopkins University; Lutherville (MD); On-site; USD 23,000 - 41,000; Full time

Job summary

The Johns Hopkins University is seeking a Medical Office Coordinator to professionally handle patient and provider requests, coordinate scheduling, registration and care activities, and support physician offices with medical matters.

The role requires strong administrative experience, knowledge of medical terminology, and proficiency in Microsoft Office; Epic experience is preferred. Typical schedule is M-F, 8:30a-5p, on-site at the School of Medicine East Baltimore campus.

Qualifications

• High School Diploma or graduation equivalent.
• Two years administrative experience.
• Knowledge of Microsoft Office applications.
• Knowledge of general medical terminology.
• Additional education may substitute for one year of experience to the extent permitted by the JHU equivalency formula.

Responsibilities

• Professionally and efficiently handle incoming requests from patients and providers, and ensure that issues are resolved both promptly and thoroughly.
• Provide quality service and support in scheduling, registration and care coordination.
• Carry out duties with limited supervision and set priorities as needed.
• Provide support for medical matters on behalf of physicians.
• Coordinate clinic follow-up and other activities in EPIC as required.
• Respond to ad hoc inquiries in a timely, professional manner and communicate with the physician as needed.

Skills

Administrative experience

Medical terminology

Education

High School Diploma or graduation equivalent

Tools

Microsoft Office

Epic

Job description

The Johns Hopkins University is seeking a Medical Office Coordinator to professionally handle patient and provider requests, coordinate scheduling, registration and care activities, and support physician offices with medical matters.

The role requires strong administrative experience, knowledge of medical terminology, and proficiency in Microsoft Office; Epic experience is preferred. Typical schedule is M-F, 8:30a-5p, on-site at the School of Medicine East Baltimore campus.