Senior Ops Programs Manager (Cross-Functional, Remote)

Lob; Colorado Springs (CO); Remote; USD 110,000 - 160,000; Full time

Job summary

Lob is hiring a Business Operations Manager in a role that blends program management with data-driven analysis. You will lead cross-functional programs spanning Finance, Product, Engineering, Legal, and GTM, driving them from ambiguity to measurable outcomes and formal ownership.

You will deliver analyses using Lob's data stack and AI tools, document completion details, and hand off programs to permanent owners. This role supports company cadences and FP&A back-up in a fast-paced environment.

Qualifications

• 4-7+ years post-undergrad in management consulting/corporate strategy or business operations; Bachelor's degree required.
• Experience coordinating across Finance, Product, Engineering, Legal, Security, and GTM.
• Strong ability to document and hand off programs with a named owner.
• Experience with data analysis using a modern data stack; AI tooling is a plus.
• Background in B2B SaaS or similar operationally intensive business preferred.

Responsibilities

• Own 3-5 concurrent cross-functional programs with defined end states and owners.
• Drive outcomes across Product, Engineering, Legal, Security, Partner Ops, Solutions, and GTM.
• Deliver analysis behind program decisions using Lob's data and reporting stack and AI tools.
• Document each program on completion and transition it to a permanent owner.
• Provide backup for FP&A, Deal Desk, and Business Ops analytics; support cadences like QBRs.

Skills

Program management

Cross-functional collaboration

Data analysis

BI tooling

SQL (basic)

Education

Bachelor's degree

Tools

BI/data warehousing tooling

AI tooling

Job description

Lob is hiring a Business Operations Manager in a role that blends program management with data-driven analysis. You will lead cross-functional programs spanning Finance, Product, Engineering, Legal, and GTM, driving them from ambiguity to measurable outcomes and formal ownership.

You will deliver analyses using Lob's data stack and AI tools, document completion details, and hand off programs to permanent owners. This role supports company cadences and FP&A back-up in a fast-paced environment.