Senior Ops Analytics Leader | Data-Driven Performance

Wonder Group, INC

New York (NY)

Hybrid

USD 149,000 - 157,000

Full time

6 days ago
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Benefits offered by this job

Equity & 401(k)
Health, dental, vision plans
Paid time off
Parental leave
Discounted meals

Job summary

Wonder is hiring a Senior Manager, Operations Analytics in NYC to own the operational performance system and insights for Field Operations. You will partner with Operations, Finance, Product, Culinary, and Data teams to standardize dashboards, scorecards, and reporting tools that reveal trends and drive improvements.

You will develop forecasts, models, and pilots, supporting strategic decisions with actionable analyses and scalable reporting capabilities.

Qualifications

  • Bachelor's degree in Business, Finance, Economics, Analytics, Statistics, Engineering, Operations Management, or related field.
  • 3–5 years of experience in restaurant operations analytics, business intelligence, FP&A, consulting, or a related analytical role.
  • Advanced Excel skills and experience building financial models, forecasts, and analyses.

Responsibilities

  • Own Wonder's performance measurement system for Field Operations and deliver dashboards and self-service tools.
  • Prepare Weekly and Quarterly Business Review reporting and support Operations Leadership.
  • Develop models, forecasts, and scenario analyses to aid planning and decision making.
  • Lead cross-functional partnerships to scale reporting, automation, and enterprise data standards.
  • Drive adoption of operational reporting through field feedback and usability improvements.

Skills

Advanced Excel
SQL proficiency
Dashboards
Communication skills
Analytical thinking

Education

Bachelor's degree in related field

Tools

Power BI
Tableau
Looker

Job description

Wonder is hiring a Senior Manager, Operations Analytics in NYC to own the operational performance system and insights for Field Operations. You will partner with Operations, Finance, Product, Culinary, and Data teams to standardize dashboards, scorecards, and reporting tools that reveal trends and drive improvements.

You will develop forecasts, models, and pilots, supporting strategic decisions with actionable analyses and scalable reporting capabilities.

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