Senior Ops Admin - Data, Service & Logistics

Federal Express Corporation; Portland (ME); On-site; USD 25,000 - 38,000; Full time

Job summary

Federal Express Corporation in Portland, ME is seeking a clerical and administrative specialist for hub and station operations. You will handle damaged and misaddressed packages and serve as the first point of contact for customers to resolve a variety of issues.

The role supports management with data entry, reporting, and audit activities, while ensuring accurate scan statuses and timely delivery. A fast-paced environment requires strong organization and attention to detail.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing and answering telephone).
• Reviews, researches and/or enters data in systems to support respective functional area.
• Compiles data and provides regular and adhoc reports to management for review and determination.
• Serves as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assists management with BC/S A audit activity by retrieving data and/or files for review.

Skills

Typing

Data entry

Phone use

Copier and fax

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Portland, ME is seeking a clerical and administrative specialist for hub and station operations. You will handle damaged and misaddressed packages and serve as the first point of contact for customers to resolve a variety of issues.

The role supports management with data entry, reporting, and audit activities, while ensuring accurate scan statuses and timely delivery. A fast-paced environment requires strong organization and attention to detail.