Senior Operations & Logistics Admin

Federal Express Corporation; Biddeford (ME); On-site; USD 25,000 - 38,000; Full time

Job summary

Federal Express Corporation is seeking a detail‑oriented clerk to perform varied administrative duties across hub and station operations in Biddeford, ME. You will handle data entry, reporting, and frontline customer inquiries to help optimize delivery times and service quality.

Responsibilities include processing documents, assisting with audits, and supporting linehaul and loss prevention tasks while maintaining accurate records in MS Office and related systems.

Qualifications

• General business skills including typing, data entry and review.
• Use of phone, copier, and fax in daily clerical work.
• Proficiency with Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to management and operations, including filing, photocopying, emailing and answering calls.
• Review, research and enter data to support functional areas and generate reports.
• Serve as frontline customer service to resolve inquiries and escalate as needed.
• Assist with BCSA audit data retrieval and documentation.
• Support quality assurance and loss prevention by addressing damaged or misaddressed packages.
• Enter IC settlement data, maintain DOT files and vehicle mileage logs, and track metrics.

Skills

Typing

Data entry

Phone usage

Copier usage

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail‑oriented clerk to perform varied administrative duties across hub and station operations in Biddeford, ME. You will handle data entry, reporting, and frontline customer inquiries to help optimize delivery times and service quality.

Responsibilities include processing documents, assisting with audits, and supporting linehaul and loss prevention tasks while maintaining accurate records in MS Office and related systems.