Senior Operations Manager – Fleet Maintenance Leader

Ryder Supply Chain Solutions; Dallas (TX); On-site; USD 90,000 - 93,000; Full time

Job summary

Ryder is seeking a Senior Operations Manager in Dallas, TX to lead a multi-location team of technicians, coordinators, and supervisors. You’ll drive labor planning, scheduling, and budget execution while ensuring high customer satisfaction and safety standards.

You will develop talent, manage workflow, and optimize operations to meet financial goals and service commitments in a dynamic transportation environment.

Qualifications

• High school diploma or GED required, associate degree preferred.
• 4+ years in operations leadership or supervisory role.
• Experience with labor planning, budgeting and KPIs.
• Strong communication and customer relationship skills.

Responsibilities

• Oversee vehicle planning, scheduling and workflow management.
• Lead management team including supervisors and coordinators.
• Drive customer satisfaction and on-time performance.
• Manage budget, P&L and vendor relationships.

Skills

Operations leadership

Labor planning

Customer relationship management

Data analysis

Safety and compliance

Education

High School Diploma or GED

Associate degree, preferred

Tools

Microsoft Office

Shop management systems

Job description

Ryder is seeking a Senior Operations Manager in Dallas, TX to lead a multi-location team of technicians, coordinators, and supervisors. You’ll drive labor planning, scheduling, and budget execution while ensuring high customer satisfaction and safety standards.

You will develop talent, manage workflow, and optimize operations to meet financial goals and service commitments in a dynamic transportation environment.