Senior Operations Admin: Data, QA & Customer Support

Federal Express Corporation; Bangor (ME); On-site; USD 25,058 - 37,663; Full time

Job summary

Federal Express Corporation in Bangor, ME seeks a detail‑oriented clerical associate to support hub and station operations. You will handle data entry, reports, and frontline customer service, ensuring accurate information and timely responses to inquiries.

This role also contributes to quality assurance and loss prevention efforts. Responsibilities include general office tasks, data verification, and assisting management with audits and daily workflow to improve delivery efficiency and customer

Qualifications

• High School Diploma or GED required.
• Strong data entry and typing skills with attention to detail.
• Customer service experience in a fast-paced environment.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering calls.
• Enter and review data in various systems to support operations.
• Serve as front-line contact to resolve customer inquiries and issues.
• Prepare regular and ad hoc reports for management review.
• Support loss prevention and quality assurance activities as needed.

Skills

Customer service

Data entry

Time management

Microsoft Office

Phone/fax/copier usage

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Bangor, ME seeks a detail‑oriented clerical associate to support hub and station operations. You will handle data entry, reports, and frontline customer service, ensuring accurate information and timely responses to inquiries.

This role also contributes to quality assurance and loss prevention efforts. Responsibilities include general office tasks, data verification, and assisting management with audits and daily workflow to improve delivery efficiency and customer