Senior Operations Leader — Security Services

Central Security Service Bureau LLC; City of White Plains (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Free uniforms

Help or transport service

Opportunity for advancement

Profit sharing

Training & development

Job summary

Central Security Service Bureau LLC in White Plains, NY is seeking a driven Director of Operations to lead our day-to-day business functions and optimize performance across departments. This high-impact role shapes the operational backbone of a growing security services organization.

The ideal candidate has 5+ years in operations management, proven leadership for large teams and multi-site operations, and a solid understanding of security industry regulations.

Qualifications

• 5+ years of progressive operations management experience.
• Proven leadership skills with experience managing large teams and multi-site operations.
• Strong knowledge of security industry regulations, compliance standards, and best practices.
• Excellent organizational, analytical, and problem-solving abilities.
• Proficiency in operational software, reporting tools, and Microsoft Office Suite.
• Outstanding communication and client relationship management skills.
• Bachelor's degree in Business Administration, Operations Management, or a related field preferred.

Responsibilities

• Oversee and manage all daily operational activities across departments to ensure efficiency and effectiveness.
• Develop, implement, and refine operational policies, procedures, and best practices.
• Lead, mentor, and manage operational staff and supervisory teams to drive performance.
• Monitor key performance indicators (KPIs) and prepare operational reports for senior leadership.
• Coordinate with clients to ensure service delivery meets contractual obligations and quality standards.
• Manage budgets, resource allocation, and cost-control initiatives across operations.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Identify operational gaps and implement strategic improvements to support business growth.

Skills

Leadership

Client relationship management

Communication

Analytical thinking

Organizational skills

Problem-solving

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Microsoft Office Suite

Reporting tools

Job description

Central Security Service Bureau LLC in White Plains, NY is seeking a driven Director of Operations to lead our day-to-day business functions and optimize performance across departments. This high-impact role shapes the operational backbone of a growing security services organization.

The ideal candidate has 5+ years in operations management, proven leadership for large teams and multi-site operations, and a solid understanding of security industry regulations.