Senior Operations Leader — Reddit Program

Wasatch Property Management, Inc.; Ogden (UT); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Structured learning and career dev

Mental health program

Generous Paid Time Off

Paid medical leave

Education reimbursement

401k match

Healthcare coverage (medical, dental,

vision

Job summary

MarketStar is seeking a Senior Business Operations Manager to support the Reddit program, one of its largest and most complex client environments. This hybrid role is based in Ogden, Utah.

You will identify high-impact opportunities, translate objectives into executable strategies, and lead improvements from assessment to optimization, while developing a team of Junior Business Operations Managers and partnering with MarketStar leadership to drive measurable outcomes.

Qualifications

• 5+ years of experience in Business Operations, Sales Operations, Revenue Operations, Program Management, or related discipline.
• 3+ years of people leadership experience.
• Experience supporting large-scale, revenue-generating organizations.
• Experience with Lean, Six Sigma, Agile, Operational Excellence, or similar methodologies.
• Experience managing complex, cross-functional initiatives and projects.
• Exceptional communication, presentation, and stakeholder management skills.
• Proven ability to influence without direct authority.
• A track record of solving systemic business problems, building scalable processes, driving measurable outcomes, and developing high-performing teams.

Responsibilities

• Identify and prioritize high-impact operational opportunities across the Reddit program.
• Translate Reddit business objectives into executable operational strategies and initiatives.
• Lead operational improvement efforts from assessment through implementation, adoption, and ongoing optimization.
• Establish success metrics and evaluate outcomes to ensure measurable business impact.
• Analyze workflows and business processes to identify opportunities that improve efficiency, quality, scalability, and employee experience.
• Conduct workflow observations and operational assessments to identify root causes affecting performance.
• Serve as a strategic business partner to Reddit and MarketStar leadership, providing recommendations based on operational analysis, business insights, workflow observations, and performance trends.
• Provide visibility into operational risks, opportunities, dependencies, and emerging business needs.
• Lead, coach, and develop a team of Junior Business Operations Managers supporting the Reddit program.
• Establish priorities, operating rhythms, and performance expectations across the Reddit Business Operations team.
• Foster a culture of accountability, operational excellence, innovation, and continuous improvement.
• Coach team members in structured problem-solving, operational analysis, project leadership, and stakeholder management.
• Develop operational measurement frameworks that provide visibility into program health and performance.
• Identify emerging operational challenges before they become business risks and translate frontline realities into actionable recommendations.
• Other applicable duties as assigned.

Skills

Business Operations

Sales Operations

Revenue Operations

Program Management

Management Consulting

Stakeholder Management

Leadership

Education

Bachelor's degree or equivalent

Job description

MarketStar is seeking a Senior Business Operations Manager to support the Reddit program, one of its largest and most complex client environments. This hybrid role is based in Ogden, Utah.

You will identify high-impact opportunities, translate objectives into executable strategies, and lead improvements from assessment to optimization, while developing a team of Junior Business Operations Managers and partnering with MarketStar leadership to drive measurable outcomes.