Senior Operations Leader, Growth & Strategy

MarketStar; Ogden (UT); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Structured learning

Mental health program

PTO

Medical leave

Child care reimbursement

Education reimbursement

401k match

Healthcare coverage

Job summary

MarketStar in Ogden, Utah, is seeking a Senior Business Operations Manager to lead the Reddit program, driving operational excellence, scalability, and performance while developing a team of Junior Business Operations Managers. This hybrid role partners with MarketStar and Reddit leadership to translate business objectives into actionable initiatives.

You will shape process improvements, define metrics, and guide cross-functional programs in a large revenue-generating environment, backed by

Qualifications

• 5+ years of experience in Business Operations, Sales Operations, Revenue Operations, Program Management, or a related discipline.
• 3+ years of people leadership experience.
• Experience supporting large-scale, revenue-generating organizations.
• Experience with Lean, Six Sigma, Agile, Operational Excellence, or similar methodologies.
• Exceptional communication, presentation, and stakeholder management skills.
• Proven ability to influence without direct authority.

Responsibilities

• Identify and prioritize high-impact operational opportunities across the Reddit program.
• Translate Reddit business objectives into executable operational strategies and initiatives.
• Lead operational improvement efforts from assessment through implementation, adoption, and ongoing optimization.
• Establish success metrics and evaluate outcomes to ensure measurable business impact.
• Analyze workflows and business processes to identify opportunities that improve efficiency, quality, scalability, and employee experience.
• Conduct workflow observations and operational assessments to identify root causes affecting performance.
• Serve as a strategic business partner to Reddit and MarketStar leadership, providing recommendations based on operational analysis, business insights, workflow observations, and performance trends.
• Provide visibility into operational risks, opportunities, dependencies, and emerging business needs.
• Lead, coach, and develop a team of Junior Business Operations Managers supporting the Reddit program.
• Establish priorities, operating rhythms, and performance expectations across the Reddit Business Operations team.
• Foster a culture of accountability, operational excellence, innovation, and continuous improvement.
• Coach team members in structured problem-solving, operational analysis, project leadership, and stakeholder management.
• Develop operational measurement frameworks that provide visibility into program health and performance.
• Identify emerging operational challenges before they become business risks and translate frontline realities into actionable recommendations.
• Other applicable duties as assigned.

Skills

Leadership

Communication

Stakeholder management

Problem solving

Lean Six Sigma

Program management

Education

Bachelor's degree or equivalent

Job description

MarketStar in Ogden, Utah, is seeking a Senior Business Operations Manager to lead the Reddit program, driving operational excellence, scalability, and performance while developing a team of Junior Business Operations Managers. This hybrid role partners with MarketStar and Reddit leadership to translate business objectives into actionable initiatives.

You will shape process improvements, define metrics, and guide cross-functional programs in a large revenue-generating environment, backed by