Senior Operations Leader - Lean, Safety & Growth (FC)

Amazon Inc.; Suffolk (VA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Operations Manager to lead a Fulfillment Center in Suffolk, VA. You will own budgetary and people development objectives, oversee operations, coach and mentor a team of Operations and Area Managers, and strengthen leadership bench strength across the site.

You will implement Lean and process-improvement initiatives, ensure safety and quality, and collaborate with HR, Finance, Facilities, Safety and IT to secure resources for projects while delivering exceptional

Qualifications

• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics and process improvement (Lean).
• Experience with staffing lifecycle: interviewing, hiring, performance management, promotions and terminations.
• Flexibility to work varied hours, including overnights, weekends and holidays.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and Lean initiatives to meet business plan.
• Responsible for overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Sets requirements and expectations for Operations and Area Managers; measures performance and gives feedback.
• Leverages managers to generate improvement plans and share best practices across departments.
• Collaborates with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources for projects.
• Supports other staff initiatives and ensures adequate resources.

Skills

Lean methodologies

Performance metrics

Staffing lifecycle

People management

Education

Bachelor's degree

Job description

Amazon is seeking a Senior Operations Manager to lead a Fulfillment Center in Suffolk, VA. You will own budgetary and people development objectives, oversee operations, coach and mentor a team of Operations and Area Managers, and strengthen leadership bench strength across the site.

You will implement Lean and process-improvement initiatives, ensure safety and quality, and collaborate with HR, Finance, Facilities, Safety and IT to secure resources for projects while delivering exceptional