Senior Operations Leader - Lean, People & Efficiency

Amazon.com Services LLC

Shreveport (LA)

On-site

USD 110,000 - 140,000

Full time

3 days ago

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Job summary

Amazon.com Services LLC's Fulfillment Center seeks a Sr. Operations Manager to lead a team of Operations and Area Managers, driving Lean initiatives and coaching for peak performance in a high-volume distribution environment.

You will balance operational excellence with leadership development to meet ambitious site objectives. Responsibilities include ensuring safety, quality and customer experience across Inbound or Outbound operations, and aligning cross-functional resources to support

Qualifications

Bachelor's degree or equivalent required.
7+ years direct management experience in manufacturing, production or distribution.
Experience with performance metrics, process improvement and Lean techniques.
Experience with full staffing lifecycle including hiring, performance management and termination.

Responsibilities

Leads development and implementation of quality initiatives and Lean optimization to surpass business objectives.
Drives overall performance, safety, quality and customer experience for Inbound or Outbound operations.
Sets expectations for Operations and Area Managers and measures performance.
Leverages Managers to gather ideas and generate improvement plans.
Collaborates with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources.