Senior Operations Leader - Lean and People Development

Amazon Inc.; Pontiac (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Amazon is seeking a Sr. Operations Manager at the Fulfillment Center to oversee budget, people development, and site objectives.

You will lead a team of Operations and Area Managers, coaching them to meet performance goals while building strong employee relations and leadership strength. The role requires a strategic leader who can balance operational excellence with team development, drive Lean initiatives, and ensure safety, quality, and customer experience across inbound or outbound

Qualifications

• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with full staffing lifecycle including interviewing, hiring, performance management, promotions and termination.
• Willing to work flexible hours including overnight, weekends and holidays.

Responsibilities

• Drives quality initiatives and Lean improvements to meet the FC business plan.
• Ensures safety, quality and performance and customer experience for inbound or outbound operations.
• Sets and clarifies requirements for Operations and Area Managers and monitors performance.
• Shares best practices across departments and shifts.
• Works with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources for projects.

Skills

Lean methodologies

Leadership

Performance metrics

Change management

Cross-functional collaboration

Education

Bachelor's degree in Engineering, Operations or related field

MBA preferred

Job description

Amazon is seeking a Sr. Operations Manager at the Fulfillment Center to oversee budget, people development, and site objectives.

You will lead a team of Operations and Area Managers, coaching them to meet performance goals while building strong employee relations and leadership strength. The role requires a strategic leader who can balance operational excellence with team development, drive Lean initiatives, and ensure safety, quality, and customer experience across inbound or outbound